Implementation Consultant
On-site · Hyderabad, Telangana, India
Job Summary
Implement and configure Zenoti to meet customer’s business processes; design and setup proof of concepts and pilots for high-priority and large customers ensuring successful implementations; extract, transform and load data across systems into Zenoti; identify significant risks, unknowns, and define and drive mitigation plans; address customer issues to ensure satisfaction; stay up-to-date with product knowledge, business flow, sales process and market dynamics; build expertise on data migration tools and techniques, legacy software data structures to improve onboarding quality; maintain complete documentation and follow processes to ensure successful implementations; ensure adherence to SLAs and key metrics; coordinate with internal teams to meet customer needs while managing expectations.
Required Qualifications
- Prior experience in implementing software systems with hands-on experience in data transformation, system validation, and migration tasks
- Deep knowledge of MS Excel
- Working knowledge of database systems
- Ability to use tools/scripts to transform data for setting up customer sites
- Experience with data migrations and data mapping
- Good to have knowledge of Web Design using HTML
- Ability to adhere to and develop quality checks to demonstrate the integrity of data migration from legacy systems into Zenoti
- A technology-centric background
- Strong logical, analytical, and problem-solving skills
- Excellent communication skills
- Can work in a fast-paced environment across multiple projects
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