Implementation Consultant (Public Sector)
Remote
RemoteFull TimeMid LevelBachelors DegreeTechnologyStartup
Type
Full Time
Level
Mid Level
Education
Bachelors Degree
Company size
Startup
Industry
Technology
Job Summary
Implementation Consultant for US Federal Government practice in the Washington, DC region who will manage concurrent implementation projects, configure and deploy MaintainX to meet client needs, lead client interactions, serve as the client manager during government implementations, collaborate with developers on API integration and data conversion, deliver formal training, and provide knowledge transfer and support to ensure end-user satisfaction and timely milestones across multiple accounts.
Required Qualifications
- U.S. Citizenship is required
- Bachelor's degree in Engineering or a related field
- Relevant experience in software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, and/or construction
- Experience in manufacturing, industrial, maintenance, or similar space is a benefit
- Excellent communication, presentation, facilitation, time management, and interpersonal skills
- Excellent client relationship skills and ability to manage client expectations
- Experience working with clients at multiple levels within the organization
- Understanding of business requirements definition, review of functional specifications, user training, and deployment
- Ability to manage multiple priorities and perform well in a fast-paced environment while maintaining a high level of quality and client satisfaction
- Savvy with technology and capacity to become an expert in our software in a short period of time
- Self-starter comfortable working with minimal oversight and tight deadlines
- Membership in one or more professional organizations and/or professional certifications related to this role is a plus
- Ability to learn the MaintainX product within 30 days to advise customers
- Ability to perform in a remote environment
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