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First DuePosted 1 month ago

Implementation Consultant, Fire Prevention

$80,000–$80,000 year

RemoteUnited States

Full TimeSmall

Job Summary

Configure inspection programs, permitting workflows, invoicing, and ITM processes aligned to NFPA 1, IFC, or local amendments. Translate agency prevention and code enforcement requirements into maintainable First Due configurations while managing project status and documentation in Rocketlane. Serve as the Fire Prevention subject matter expert to deliver training, support go-live adoption, and surface product gaps for enhancement requests. Partner with the Implementation Manager to ensure milestone delivery across Core, Essentials, and Enterprise segments.

Required Qualifications

  • Three or more years of customer-facing implementation, configuration, or professional services experience in a SaaS environment, or equivalent experience in fire prevention, code enforcement, or fire inspection
  • Strong public safety industry knowledge, with emphasis on fire prevention, fire code enforcement, and inspection practice
  • Working knowledge of fire prevention workflows, including inspections, permitting, invoicing, investigations, and ITM (inspection, testing, and maintenance), within adopted code frameworks (NFPA 1, IFC, or local amendments)
  • Familiarity with plan review and fire investigation processes
  • Experience translating program or regulatory requirements into software configuration
  • Strong organizational skills with the ability to manage multiple concurrent customer projects
  • Excellent communication, training delivery, and stakeholder engagement skills
  • Experience with Rocketlane or a comparable professional services delivery platform
  • Working knowledge of Microsoft products, including Microsoft 365 (Outlook, Teams, Word, and Excel)
  • All applicants must be authorized to work for any US employer in the United States
  • Hiring is contingent upon candidates successfully passing a criminal background check

Desired Qualifications

  • Direct experience as a fire inspector, fire marshal or deputy fire marshal, plans examiner, fire investigator, or company officer with inspection duties
  • Fire prevention certifications such as ICC Fire Inspector I or II, NFPA Certified Fire Inspector, Fire Plans Examiner, or Fire Investigator (NFPA 1033)
  • Hands-on experience with fire prevention or inspection platforms, and with inspection, testing, and maintenance (ITM) or third-party compliance reporting workflows
  • Familiarity with GIS and parcel data as applied to occupancy and inspection management
  • Working knowledge of Salesforce, including account data hygiene and project handoff from sales
  • PMP, ITIL, or equivalent professional certification
  • Direct hands-on experience with Rocketlane

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