Implementation and Activation Manager (Digital)
On-siteBrisbane, Queensland, Australia
Brisbane, Queensland, AustraliaOn-siteFull TimeEnterprise
Full TimeEnterprise
Job Summary
Own media plans, reconciliation, and post-analysis reports for allocated clients, ensuring 100% accuracy in bookings and loadings while adhering to strict activation commitments. Cultivate trusted relationships with clients and media partners to proactively recommend tactics that resolve challenges and drive growth. Oversee direct reports through fortnightly 1:1s and performance reviews, escalating workflow issues swiftly to maintain team productivity. Construct robust implementation plans grounded in strategic priorities and present insightful progress reports to internal stakeholders.
Required Qualifications
- Clear understanding of the in-scope services of your clients and the process for completing work above and beyond
- Confident in your knowledge of media planning principles (e.g., scheduling, flighting, recency, effective reach theories, seasonality, market prioritisation, roles of all communication channels)
- Strong ability to utilise proprietary and industry tools to enhance and support planned recommendation
- Ownership of the media plan, including reconciliation, and the update of plan changes, with detailed updates for internal stakeholders
- Able to construct and present robust Implementation plans, that are grounded in strategic priorities
- Oversee the construct and presentation of insightful and progressive post analysis reports
- Responsible for ensuring all financial and compliance processes are followed with 100% accuracy, including bookings and loadings
- When required, a strict adherence to activation commitments that have client contract association
- Ability to prioritise tasks effectively, ensuring that the most important and urgent ones are identified and addressed first
- Results driven with the ability to identify and clearly articulate what's working and why
- Problem solving mentality
- Attention to detail
- Clear communicator
Desired Qualifications
- Provide clear guidance and instruction when teaching & helping others
- Contribute to great teamwork with a supportive and positive attitude
- Oversee workflow of direct reports, swiftly escalating issues as they arise
- Motivate and empower direct reports to achieve individual, team and org goals
- Conduct fortnightly 1:1s, annual Career Conversations and Performance Reviews with direct reports
- Liaise with the People Team to resolve any team disputes to ensure a safe and productive team environment
- Continuously champion company values to build strong and trusted connections, solution-oriented perspectives and demonstrate that you genuinely care for collective team success
- Collaborate closely with your manager to identify, collate and showcase examples of great work from within the team, both internally and externally
- Be a positive face of the agency at industry events, either related to clients' category or our media partners
- You feel empowered to bring your authentic self to work, and contribute to great teamwork, knowing your individual ideas and thoughts will be welcome
- Keen interest in our industry and excited to work with market leading partners & technologies
- Inquisitive and demonstrates desire to understand and know more
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