Impact Manager
On-site · Orlando, Florida, United States
Job Summary
Impact Manager leads and develops a team of AmeriCorps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Responsibilities include program implementation, corps member program delivery, service-partner management, coaching ACMs to meet service performance requirements, and building partnerships with school administration to ensure conditions and resources for academic, attendance, and behavioral support. The role requires leading two ACM teams, supervising coordinators, utilizing data to improve interventions, and fostering City Year culture and values while aligning with the Whole School Whole Child (WSWC) service model. The position is in-person at the partner school site with occasional in-person meetings or trainings, based in Orlando, FL.
Required Qualifications
- Bachelor's degree preferred in education, Social Work, Urban Studies, Youth Work, or related field or equivalent work experience in management, non-profits, community service and/or youth work or education is acceptable
- Experience with and the ability to work with principals, assistant principals, and teachers to meet shared goals including having difficult conversations around partnership accountability
- Demonstrated ability to work with and lead diverse teams of young adults including experience coaching young people and working with diverse populations to achieve goals
- Excellent written and verbal communication skills including active listening
- Strong problem-solving, time and project management skills; ability to prioritize projects and tasks, assess and deploy resources
- Willingness to take on new challenges, pursue self-development and self-directed learning
- Ability to work as an independent leader and as a team member in a collaborative environment
- Proficiency in computer skills (MS Office) and experience using databases to document service work
- City Year/AmeriCorps experience is a plus
- Strong connection to City Year culture and values
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