Impact Manager
On-site · Providence, Rhode Island, United States
Job Summary
Impact Manager leads and develops a team of AmeriCorps members serving as Student Success Coaches in partner schools, acting as the primary liaison between City Year and school partners, and implementing City Year’s Whole School, Whole Child service model to support student outcomes through academic, attendance, and interpersonal/SEL interventions. The role includes coaching AmeriCorps members, coordinating learning and development sessions, overseeing service delivery quality, and fostering a positive, inclusive team culture aligned with City Year values. Requires strong relationship-building with school leaders and stakeholders, and the ability to manage partnerships, deliver coaching and leadership development, and drive continuous improvement across programs.
Required Qualifications
- Bachelor’s degree required in Education, Social Work, Youth Development, Urban Studies, Human Services, or a related field.
- 2–3 years of experience or equivalent in education, youth development, nonprofit leadership, community engagement, or related fields.
- Experience managing, coaching, or developing teams, including early-career professionals or young adults.
- Knowledge of urban education systems, student support practices, and high-need school communities.
- Experience building and managing relationships with diverse internal and external stakeholders, including schools and community partners.
- Strong written, verbal, interpersonal, and active listening skills.
- Strong organizational, project management, and problem-solving skills, with the ability to manage multiple priorities and execute effectively in fast-paced environments.
- Ability to lead initiatives, execute strategic priorities, and motivate and support teams toward shared goals.
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