Impact Manager
$50,000–$56,000 year
On-site · Philadelphia, Pennsylvania, United States
Job Summary
The Impact Manager is responsible for managing daily operations and achieving outcomes for teams of 6-12 Student Success Coaches (SSCs). Key responsibilities include coaching SSCs on performance and development, managing school partnerships, and overseeing the implementation of service models within the schools. The role demands strong leadership and interpersonal skills, direct team management experience, and the ability to develop external partnerships to enhance organizational support. Ideal candidates will have education or social service experience and demonstrate effective time management and relationship-building skills.
Required Qualifications
- High school degree or GED required
- 2-4+ years of direct team management experience with a strong track record of results
- Work in education or social service programs strongly preferred
- High personal accountability, reliability, and integrity
- Commitment to and experience with community service, national service and/or the development of young people as leaders
- Experience setting-up structures for effective teams and ability to delegate effectively and appropriately.
Desired Qualifications
- Bachelor’s Degree or 2 additional years of experience preferred
- Knowledge of large, urban education systems, students, and communities
- Knowledge of Norristown, PA and surrounding communities
- Strong initiative, tenacity and flexibility; experience with working in high-need environments.
- Effective time management including the ability to meet deadlines, plan ahead, and manage competing priorities in a fast-paced team environment.
- Strong track record in building and maintaining productive relationships with key stakeholders.
Additional Requirements
- City Year does not sponsor work authorization visas.
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