IME Specialist (32731)
$60,008–$69,992 year
On-siteRoseland, New Jersey, United States or Roseland, California, United States
Job Summary
Oversee a team of five to ensure systematic, accurate, and timely processing of all invoices and monthly billing reports. Provide direct supervision of billing and collections staff while monitoring aging accounts over 30 days and handling collection activity in accordance with company policies and state guidelines. Investigate invoice discrepancies, respond to client inquiries regarding payment issues, and prepare information for audits. Maintain confidentiality of financial files and perform clerical duties including answering telephone inquiries and managing workflow to meet department goals.
Required Qualifications
- Minimum of a high school diploma
- 3 to 5 years of experience
- Prior experience around IME's
- Prior experience around insurance claims
- Exposure to either billing or collections
- Having led a team
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, decimals, fractions, hours & minutes, and possess the ability to compute rates and percentages
- Knowledgeable in multiple software programs, including, but not limited to, Great Plains, Microsoft Word, Outlook, Excel, and the Internet
- Ability to follow instructions and respond to managements' directions accurately
- Demonstrate a high level of accuracy in preparing and entering financial information
- Must demonstrate exceptional communication skills by conveying necessary information accurately, listening effectively and asking questions where clarification is needed
- Must be able to work independently, prioritize work activities and use time efficiently
- Must be able to take independent actions and calculated risks when needed
- Uses good judgment and include the appropriate people in the decision-making process
- Must be able to maintain confidentiality
- Must be able to stay focused and concentrate under normal or heavy distractions
- Must be able to work well under pressure and or strict deadlines
- Must be able to demonstrate and promote a positive team -oriented environment
- Must possess the ability to manage change, delays, or unexpected events appropriately
- Ability to follow all company policies and procedures in effect at time of hire and as they may change or be added from time to time
- Must be able to effectively lead and coach others
- Must be able to resolve grievances when necessary
- Must be able to evaluate staff needs and performance, providing periodic feedback to staff and reporting any performance concerns and/or recommendations growth opportunities to management
- Must be able to successfully conduct annual performance evaluations
- Must be able to supervise insubordinate staff when warranted and initiating coaching or corrective actions as required and/or directed by upper management
Desired Qualifications
- Prior experience with Collect-IT software
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