IMAX Theater Host
On-siteRaleigh, North Carolina, United States
Raleigh, North Carolina, United StatesOn-siteContractNonprofitSmall
ContractSmallNonprofit
Job Summary
Welcome guests, greet field trips, and deliver exceptional customer service by interacting with families while they watch movies and documentaries. Pop popcorn, prepare and serve beverages and concessions, and describe operational procedures to customers. Receive and process payments, ensure self-service stations are stocked, and maintain clean, sanitized equipment, utensils, and seating areas. Communicate scheduling, equipment, and inventory issues with your manager. Evening availability is preferred, with flexible shifts including weekends, late nights, and holidays.
Required Qualifications
- One year of customer service experience
- Ability to maintain a helpful, friendly, and playful demeanor in a busy environment
- Excellent verbal and written communication
- Proven ability to work collaboratively in a team environment
- Ability to establish goals, set priorities, and multitask in a fast-paced environment
- Ability to stand for long periods of time
- Occasionally using a ladder, and going up and down stairs
- Must frequently lift and/or move up to 25 pounds
- This role requires a flexible schedule, including availability on weekends, evenings, late nights, and holidays
- Evening availability preferred
- Exposure to a noisy and crowded atmosphere
- May need to walk between two buildings with some outdoor exposure
- Employment with Marbles Kids Museum is contingent on a satisfactory background check and references
Desired Qualifications
- One year of customer service experience, particularly with families and young children (preferred)
- Theater and Retail experience is a plus
- Experience with point-of-sale and inventory software (Shopify and Tessitura experience preferred)
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