IL Central Scheduler - FT Days

Answer the phone while maintaining a polite, consistent phone manner using proper telephone etiquette and keeping the abandon rate of calls to a minimum. Register new patients and update established patient demographics, collecting insurance information, and entering important data into the EHR. Work the referral spreadsheet and online appointment requests, while maintaining faxes and returning voicemails from patients. Complete other tasks assigned by management. This role supports the mission to advance the health and wellbeing of the community through excellent customer service and efficient appointment management.