IE Campus Life Coordinator
On-siteMadrid, Madrid, Spain
Job Summary
Manage undergraduate and tech innovation clubs comprising 40 student boards by meeting weekly to review workshops, programs, and community-building initiatives. Validate, plan, coordinate, and implement club initiatives that increase student integration and university prestige while providing outstanding customer service to students and internal teams. Liaise with contractors and external stakeholders to ensure high-quality service delivery and act as a key Campus Life representative at the IE Tower for daily operations. Track and analyze student participation metrics across initiatives, events, and programs to develop dashboards and reports supporting strategic decision-making. Monitor key performance indicators related to engagement, attendance, and retention, then generate analytical presentations for leadership. Manage international trips for Debate Club delegations and offer occasional weekend availability for flagship events like the Model United Nations Conference. Serve as a liaison to management regarding Campus Life services and student engagement trends.
Required Qualifications
- Proficiency in English and Spanish
- Strong analytical mindset with interest or experience in data tracking, reporting, metrics, or assessment
- Excellent customer service skills with proven ability to develop and maintain strong working relationships
- Highly organized and detail oriented, with strong project coordination skills
- Ability to manage multiple projects simultaneously and meet deadlines in a fast-paced environment
- Team player who enjoys working in a collaborative and multicultural environment
- Experience working with diverse international communities and cultures
- Strong communication and presentation skills
- Motivation to engage regularly with university staff and students
- Ability to work occasional weekends and maintain schedule flexibility when needed
- Offer occasional weekend and outside standard working hours availability for key campus-wide events and community activities
Desired Qualifications
- Proficiency in Microsoft Excel and reporting tools; experience with dashboards, CRM systems, or data visualization tools is a plus
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