Icelandic-Speaking Customer Hero (Move to Sunny Sofia!)
On-siteAkureyri, Northeast, Iceland
Akureyri, Northeast, IcelandOn-siteFull TimeSmall
Full TimeSmall
Job Summary
Provide outstanding customer support via phone, email, and chat while resolving inquiries efficiently using advanced tools. Achieve excellence in customer satisfaction metrics and collaborate with an international team to share knowledge. Continuously develop skills through ongoing training programs. Fluent in Icelandic and English with natural problem-solving abilities and a customer-first mindset. Full relocation support, monthly rent allowance, and fully paid training included. Join our global team delivering digital and AI solutions for world-leading brands.
Required Qualifications
- Fluent Icelandic and English language skills
- Natural problem-solving abilities
- Customer-first mindset
- Talent for explaining technical concepts in simple, clear terms
- Adaptability
- Eagerness to learn new systems and processes
- Positive attitude
- Ability to stay calm under pressure
- Full-time employment (40h/week)
- Location in Sofia, Bulgaria
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