IBM Maximo SME lead - Onshore
On-siteJacksonville, Florida, United States
Job Summary
Administer and maintain the IBM Maximo Application Suite system, ensuring optimal performance and reliability. Provide support for Maximo users, addressing system-related issues and performing data imports, exports, and configuration changes. Assist with system upgrades, patches, and enhancements while developing comprehensive documentation and procedures. Monitor system performance, optimize configurations, and troubleshoot technical issues involving WebSphere, RedHat OpenShift, and external system integrations. Collaborate with IT and business teams to implement effective solutions and provide architectural guidance for complex implementations. Offer 24×7 support in shifts as needed.
Required Qualifications
- Hands-on experience in Maximo Configuration and Customization
- Experience with Maximo Upgrade projects and familiarity with Maximo IT & Utilities
- Proficient in Maximo Administration skills, including WebSphere app server
- Knowledge of IBM Maximo Application Suite (MAS8) and RedHat OpenShift
- Proven experience as a Maximo Application Administrator, providing technical assistance and guidance on complex system implementations
- Skills in Maximo Integration with external systems/interfaces
- Experience with Maximo Configuration Migration using Migration Manager
- Customer-facing experience and support roles
- Exposure to Maximo Performance optimizations and troubleshooting
- Working experience with one or more IBM MAS Offerings (MAS Manage, CP4D, Monitor, Health, Predict, MVI)
- Experience with RedHat operating systems
- Familiarity with cloud technologies such as IBM Cloud, Azure, GCP, and AWS
- Knowledge of IBM Maximo Application Suite installation processes
- Experience with SSO, LDAP, and SAML configurations
- Proficiency in databases such as IBM DB2, MySQL, and Oracle
- Ability to collaborate with consultants and subject matter experts across internal and external teams
- Flexibility to provide 24×7 support and work in shifts as needed
- Excellent communication and problem-solving
- Experience with project management, client interactions, proposal writing, and providing architectural solutions based on customer expectations
- Involvement in pre-sales activities and creating business opportunities
Desired Qualifications
- Experience with Maximo Configuration Migration using Migration Manager (preferred)
- Customer-facing experience and support roles (preferred)
- Exposure to Maximo Performance optimizations and troubleshooting (preferred)
- Familiarity with Kubernetes/OpenShift and cloud technologies
- MAS8/9 Admin, Maximo 7.x/EAM, Maximo Integration Framework (WIF), OpenShift Administration and Maximo day 2 support big plus
- Experience on anyone databases like Oracle, MySQL, and DB2 databases
- Experience on anyone cloud technologies such as GCP, IBM Cloud, Azure, and AWS
- Willing to learn MAS functional and ready to support MAXIMO demos
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