I.T. Technician I - Graveyard
$45,760–$52,000 year
On-site · Jamestown, California, United States
Job Summary
Provide first-level IT support to CRCR Team Members, handling user account management, password resets, and access permissions; diagnose and resolve software, hardware, and network issues; document interactions and resolutions; escalate complex problems to higher-level IT staff; assist with onboarding/offboarding and maintain IT ticketing records; communicate technical information clearly to non-technical users and stay informed on cybersecurity trends.
Required Qualifications
- High School Diploma or GED
- Basic understanding of computer hardware (desktops, laptops, peripherals)
- Familiarity with Windows and Microsoft Office Suite
- Basic IT terminology, principles, and concepts
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