Hybrid Warehouse and Customer Support Rep
On-siteTulsa, Oklahoma, United States
Job Summary
Hybrid Warehouse and Customer Support Representative acts as the primary contact for clients (Builders, Designers, General Contractors, walk-ins) delivering customer service in person and over the phone, processes orders in the JDE system, collaborates with Branch Operations and Sales teams, supports showroom and inventory management, performs warehouse duties (receiving, stocking, packing, shipping), and assists in creating sample boards for showrooms. Requires 1-3 years in related fields, strong organizational and communication skills, math proficiency for piece-to-square-foot calculations, forklift experience a plus, and bilingual Spanish/English preferred. The role is hourly with a traditional workday and potential additional hours as needed; located in Tulsa, OK with hybrid in-office and potential other duties as assigned.
Required Qualifications
- 1-3 years of experience in building, construction, design, or warehouse environments preferred
- Strong customer-service orientation
- Ability to work in a busy environment and as part of a team
- Forklift certification and experience using a wet saw are a plus
- Bilingual in Spanish and English preferred, or other language as appropriate for the area
- Must be able to pass a background check
- Physical ability to lift up to 50 pounds
- Excellent basic math skills including piece-to-square-foot calculations
- Ability to read and respond to non-verbal communication
- Knowledge of database and query functions; functional computer skills required
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