Hybrid - Student Loan Recovery Specialist (Indy)
$33,280–$40,000 year
On-site · Carmel, Indiana, United States
Carmel, Indiana, United StatesOn-siteFull Time$33,280–$40,000 yearEntry LevelHigh School Or EquivalentUnknown
Type
Full Time
Level
Entry Level
Education
High School Or Equivalent
Company size
Unknown
Job Summary
Engage consumers and assist them with managing their delinquent accounts. Using a consultative approach, help consumers identify the most suitable solutions and negotiate to resolve the balance. Must maintain professionalism and compliance while documenting borrower accounts and sustaining follow-up communications. Candidates should have excellent verbal communication skills and a strong work ethic, with at least 1 year of relevant experience preferred.
Required Qualifications
- Must be at least 18 years old
- HS Diploma or GED required
- 1 + years’ experience preferred in Collections, Sales, Telemarketing, Medical Billing, Call Center, Customer Service, and Banking
- Must attend full training schedule
- Coachable (Must have willingness to learn)
- Must have reliable transportation
- Strong verbal communication skills
- Computer skills: document calls and navigate software packages, databases and the internet
- Ability to maintain confidentiality and high level of trustworthiness
- Ability to maintain professionalism within the work environment
Desired Qualifications
- College Degree
Additional Requirements
- Former Military & Veterans, Reserved and Military Spouses (Spanish/English) encouraged to apply
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