HVAC Office Manager
$65,000–$75,000 year
On-site · Fort Collins, Colorado, United States
Job Summary
HVAC Office Manager will oversee daily operations, financial administration, and customer service workflows for Northern Air. Responsibilities include managing AR/AP, bank reconciliations, payroll, serviceTitan integration and data accuracy with QuickBooks, and producing monthly financial reports and dashboards for leadership. Responsible for service-dispatch collaboration, job costing and gross margin review, vendor payments, and maintaining internal controls. Additional duties include office administration, permits and warranties, onboarding and HR support, and ensuring high customer satisfaction through optimized dispatch and pricing processes. Requires strong organizational skills, 5+ years of relevant experience, proficiency with QuickBooks and ServiceTitan, and ability to drive efficiency and profitability in a high-volume home services environment.
Required Qualifications
- A minimum of 5 years of professional experience in office management, financial administration, or operations management.
- Experience in customer service.
- Solid, demonstrable understanding of basic accounting principles and bookkeeping workflows.
- Hands-on proficiency with QuickBooks (Online or Desktop) or a comparable accounting platform.
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