HVAC Dispatcher
$50,000–$75,000 year
Remote · Inglewood, California, United States or New York City, New York, United States
Inglewood, California, United States or New York City, New York, United StatesRemoteFull Time$50,000–$75,000 yearMid LevelNot SpecifiedSmall
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Small
Job Summary
Join JW Heating & Air as an HVAC Dispatcher, coordinating service requests and acting as the key communication point between customers and field technicians. You will handle problem-solving, schedule monitoring, and resource allocation to ensure optimal operations and customer satisfaction. This in-office position requires 2+ years of dispatching experience, preferably in the HVAC sector.
Required Qualifications
- 2+ years of dispatching experience
- HVAC industry experience
- Excellent verbal and written communication skills
- Strong problem-solving abilities
- Customer-centric mindset
- Ability to work in a fast-paced environment
- Manage multiple tasks simultaneously
Desired Qualifications
- Proficiency in basic computer applications
- Experience with call center software
- Service Titan experience
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