HVAC Dispatcher
$50,000–$80,000 year
Remote · Inglewood, California, United States or El Monte, California, United States
Inglewood, California, United States or El Monte, California, United StatesRemoteFull Time$50,000–$80,000 yearMid LevelNot SpecifiedSmall
Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Small
Job Summary
As a key member of the JW Heating & Air team, the HVAC Dispatcher will coordinate service requests, ensure efficient communication between technicians and customers, and manage schedules and resources effectively. This role requires multitasking in a dynamic office environment, with responsibilities including problem-solving, customer service, and record-keeping.
Required Qualifications
- 2+ years of dispatching experience.
- HVAC industry experience is required.
- Excellent verbal and written communication skills.
Desired Qualifications
- Service Titan experience is a plus.
- Strong problem-solving abilities and a customer-centric mindset.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Proficiency in basic computer applications and call center software.
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