HVAC Coordinator
$41,600–$52,000 year
On-siteAustin, Texas, United States
Job Summary
Coordinate day-to-day scheduling operations for HVAC installs by setting up job files in Service Titan, issuing job numbers, and confirming dates with customers. Maintain the installation schedule to maximum capacity while managing permits, billing, and delivery coordination with the warehouse. Assist the sales team with estimates, paperwork discrepancies, and daily progress updates with field supervisors. Verify payment collections, export P.O. numbers, and report financed jobs to accounting. Answer incoming calls to resolve open issues and ensure all service agreements and equipment registrations are completed.
Required Qualifications
- High School Diploma or GED
- Customer service, inside sales, call center, scheduling, or appointment-setting experience
- Excellent communication and relationship-building skills
- Strong organizational skills with exceptional attention to detail
- Ability to manage multiple priorities in a fast-paced environment
- Comfortable discussing financing options and answering customer questions
- Proficiency with Microsoft Office and CRM systems
- Must be able to work weekends during peak season
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