Human Resources Specialist
On-siteWichita, Kansas, United States
Job Summary
Partner with team leaders to implement HR strategies focused on employee training, workforce planning, and engagement. Execute recruitment activities by coordinating hiring functions, preparing job reacquisition requests, and ensuring accurate HRIS database entries. Communicate policies regarding payroll, compliance, and employment inquiries while monitoring employee engagement through remote interactions. Drive employee relations, retention, and reward programs while adapting to macro-economic changes and fiscal policies. Manage high-volume workloads and multiple priorities with strong organizational skills. Submit to a Level II background check and drug screening.
Required Qualifications
- 2+ years of experience as an HR Specialist or recruiting positions
- Some Undergraduate level education in Human Resources
- Exceptional interpersonal & communication skills
- Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint
- Understanding of training tools and techniques
- Possess effective conflict resolution skills
- Possess time management, planning, organizational and multi-tasking skills
- Excellent presentation skills (oral and written)
- Ability to work in a professional but fast-paced environment
- Excellent planning, management, and coordination skills, and the ability to work with a variety of learning styles
- Address knowledge, expertise, and performance gaps with constructive feedback
- Comfortable with providing and accepting critical feedback
- Capable of prioritizing and organizing work efficiently to meet deadlines
- Must be authorized to work in the country where the job is based
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
- Must be willing to submit to drug screening
Desired Qualifications
- Must exhibit good business judgment and acumen by being both confident and flexible in their views
- Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles
- Experience in call center operations or client services is preferred
- Military, local, state or federal government experience is a plus
- Experience working in a contact center environment is a plus
- Graduation from an accredited two-year or four-year college or university is a plus
- SHRM-SCP or similar certification is a plus
Additional Requirements
- Must be authorized to work in the country where the job is based
- Must be willing to submit to a LEVEL II background and/or security investigation with a fingerprint
- Job offers contingent on background/security investigation results
- Must be willing to submit to drug screening
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