Human Resources Manager - Philadelphia
$2,080–$2,080 year
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Administer human resources policies, programs, and practices including planning, organizing, developing, implementing, and coordinating procedures required by Live! Casino. Supervise the team to ensure functions are customer focused, fair, timely, accurate, and efficient while assisting departmental managers with recruiting, employee relations, and labor issues. Manage the HR budget, review department metrics, and maintain employee records in compliance with federal, state, and gaming regulations. Mediate disputes, investigate harassment and EEOC claims, and conduct exit interviews and focus groups twice yearly. Process unemployment and workers' compensation claims, train staff on harassment and counseling, and support talent pipelines to decrease turnover. Report monthly on performance evaluations, hiring needs, and key findings to align with company strategies.
Required Qualifications
- Bachelor's degree or related experience
- 5 to 7 years of experience working in human resources or related field
- Minimum of Five (5) years of experience as a Human Resource management professional including experience in Recruitment/Talent Acquisition
- Preferably in the hospitality services, retail or high-volume industry
- Thorough knowledge of the approved Responsible Gaming Program
- Ability to secure and maintain licensure as required by any applicable regulatory entity as may be required to perform assigned duties, or as required by Live's operating standards
Desired Qualifications
- PHR or SPHR
- Knowledge of EEOC, FLMA, ADA and OSHA compliance laws and regulations
- Knowledge of worker's compensation claims process
- Knowledge of unemployment insurance claims process
- Skills in conflict resolution and mediation
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