Human Resources Generalist
$80,000–$100,000 year
HybridManhattan, New York, United States
Job Summary
Drive complex HR initiatives from planning through execution, overseeing timelines and stakeholder expectations to deliver high-quality outcomes across projects like annual open enrollment and onboarding. Cultivate cross-functional partnerships to support critical people programs including internal mobility, performance cycles, and compensation reviews while resolving complex HR matters as a subject matter expert on the employee lifecycle. Resolve complex Human Resources matters and serve as a subject matter expert on employee lifecycle transactions, policy interpretation, time and attendance, benefits, and other HR-related inquiries. Support people managers on performance management administration, documentation requirements, and Human Resources processes. Identify process improvement opportunities, analyze recurring issues, and contribute to standardization, simplification, and continuous improvement initiatives across Human Resources. Lead and evolve a broad range of employee relations initiatives by partnering with the Senior HR Director to design, build, and continuously improve internal processes, including MiQ's Wellness Program framework, investigation protocols, and other key people practices. Maintain compliance with federal, multi-state, and local employment laws and regulations; routinely review and update policies and practices to ensure ongoing compliance. Maintain accurate and up-to-date employee records and HR documentation. Enter and manage employee data changes in the HRIS, ensuring accuracy and consistency. Conduct monthly HR data analysis (i.e.: identifying trends in turnover and attrition to inform decision-making.) Stay informed on HR trends, best practices, and regulatory changes. Additional responsibilities as assigned by the Senior HR Director or CPO.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or related field, or equivalent combination of education and experience
- 4+ years of experience in Human Resources operations, shared services, employee relations support, or a Human Resources generalist or specialty discipline
- Experience independently managing complex Human Resources cases within established policies and procedures
- Experience analyzing data, identifying trends, and supporting process improvement initiatives
- Fluent or advanced proficiency in Excel and/or Google Sheets, including V-LOOKUPs
- Knowledgeable about core topics in the HR space; keeps up to date on new and emerging benefits and trends
- Capable of handling multiple projects simultaneously
- Williness and ability to conduct administrative detail work (i.e., data entry & analysis) with high accuracy
- Demonstrated critical-thinking and problem-solving skills
- Proven ability to coach and guide junior managers through HR processes
- Able to flex mid-stream as needed to meet shifting business needs and approaches
- Model professional maturity - welcomes, reflects on, and integrates feedback, always seeks solutions, voices concerns respectfully, holds self-accountable, and encourages others to do the same
- Alignment with MiQ's core values
- A can-do attitude to provide energy, drive, and enthusiasm
- Willingness and ability to conduct administrative detail work (i.e., data entry & analysis) with high accuracy
- Must be able to lift 50 lbs
Desired Qualifications
- HRIS/Workday experience strongly preferred
- ADP WFN experience strongly preferred
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