Human Resources Business Partner II

Job Summary

Required Qualifications

• •Must exhibit good business judgment and acumen
• •Must be both confident and flexible in their views
• •Must possess fun and enthusiastic disposition
• •Must be capable of teaching and motivating a wide range of personalities and learning styles
• •Must have minimum 1 year of experience in an HR Business Partner or related HR/operations role
• •Must have some undergraduate-level education
• •Must have excellent interpersonal and communication skills
• •Must have proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• •Must have familiarity with training tools and techniques
• •Must have strong conflict resolution skills (including employee and customer-related issues)
• •Must have effective time management, planning, and multitasking abilities
• •Must have strong written and verbal presentation skills
• •Must be able to thrive in a fast-paced, professional environment
• •Must be skilled in planning, coordination, and adapting to various learning styles
• •Must be comfortable giving and receiving constructive feedback
• •Must be able to prioritize tasks and meet deadlines efficiently
• •Must be a confident public speaker
• •Must be personable
• •Must be creative
• •Must be dependable
• •Must be committed to excellence
• •Must understand business priorities
• •Must be able to translate business priorities into the most value-added work
• •Must be able to identify problems
• •Must be able to drive solutions
• •Must be able to lead employee relations, retention, and recognition programs
• •Must be able to manage a high-volume workload and multiple priorities effectively
• •Must demonstrate strong organizational and interpersonal skills
• •Must be able to adapt to a fast-changing work environment influenced by economic and policy shifts
• •Must be able to drive innovation in HR practices and process improvements
• •Must be able to promote employee engagement through a proactive, hands-on approach
• •Must be authorized to work in the country where the job is based
• •Must be willing to submit to up to a LEVEL II background and/or security investigation with a fingerprint
• •Must be willing to submit to drug screening

Desired Qualifications

• •Experience in military or government (local, state, or federal) environments
• •Background in contact center operations
• •Degree from an accredited two- or four-year college or university
• •SHRM-SCP or equivalent HR certification

Additional Requirements

• •Must be authorized to work in the country where the job is based
• •Must be willing to submit to a LEVEL II background and/or security investigation
• •Must be willing to submit to drug screening