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MCIPosted 2 months ago

Human Resources Business Partner I

On-siteKilleen, Texas, United States

Full TimeSenior LevelLarge

Job Summary

Partner with team leaders to implement HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. Own programs across a broad spectrum of HR processes, aligning strategies with business objectives and recommending improvements. Foster employee engagement through proactive, hands-on approaches including remote interactions, while championing innovative HR solutions and continuous process improvement. Lead employee relations, retention, and recognition programs, and address key HR issues in collaboration with remote HR teams and the HR Manager. Adapt to a dynamic work environment influenced by economic and policy changes, managing a high-volume workload with strong organizational and interpersonal skills.

Required Qualifications

  • Must exhibit good business judgment and acumen by being both confident and flexible in their views
  • Must possess fun and enthusiastic disposition
  • Must be capable of teaching and motivating a wide range of personalities and learning styles
  • Minimum 1 year of experience in an HR Business Partner or related HR/operations role
  • Some undergraduate-level education
  • Excellent interpersonal and communication skills
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Familiarity with training tools and techniques
  • Strong conflict resolution skills (including employee and customer-related issues)
  • Effective time management, planning, and multitasking abilities
  • Strong written and verbal presentation skills
  • Ability to thrive in a fast-paced, professional environment
  • Skilled in planning, coordination, and adapting to various learning styles
  • Ability to provide and receive constructive feedback
  • Strong prioritization and organizational skills to meet deadlines
  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

Desired Qualifications

  • Experience in call center operations or client services
  • Experience in military, government (local, state, or federal) environments
  • Background in contact center operations
  • Degree from an accredited two- or four-year college or university
  • SHRM-SCP or equivalent HR certification

Additional Requirements

  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

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