Human Resources Business Partner, Hospital & Clinical Operations | Full-Time
On-sitePhiladelphia, Pennsylvania, United States
Job Summary
Serve as the primary HR contact for assigned Hospital departments and clinical practices, providing day-to-day guidance on employee relations, performance management, attendance, and HR policies. Respond to employee relations concerns, conduct routine workplace investigations, and partner with senior leadership on complex matters while coaching managers on corrective actions and engagement. Coordinate recruitment, onboarding, and workforce planning initiatives to support staffing and retention, ensuring compliance with federal, state, and local laws as well as the PASNAP collective bargaining agreement. Maintain accurate employee records and support ACHC accreditation survey readiness through personnel file audits and documentation tracking. Provide cross coverage for other HR Business Partners and participate in process improvement projects. This role supports operational and clinical leadership at Wills Eye Hospital's main campus in Philadelphia to ensure a positive employee experience and high-quality ophthalmic care delivery.
Required Qualifications
- Bachelor's degree in Human Resources, Business Administration, or a related field
- Minimum of 2 to 4 years of progressive Human Resources experience
- Exposure to employee relations investigations and performance management
- Knowledge of federal, state, and local employment laws and HR best practices
- Strong interpersonal, communication, organizational, and problem solving skills
- Ability to manage multiple priorities while delivering responsive customer service
- Ability to work primarily at the Wills Eye Hospital main campus located at 840 Walnut Street, Philadelphia, with occasional travel to other organizational locations as needed
Desired Qualifications
- SHRM Certified Professional (SHRM-CP) credential
- Prior healthcare or hospital experience
- Experience supporting a unionized workforce or willingness to learn labor relations principles
- Experience with HRIS and payroll systems
- Valid driver's license
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