Human Resources Business Advisor, Montreal
HybridMontréal, Quebec, Canada
Job Summary
Partner with leaders, employees, and union representatives in a highly unionized environment to provide guidance on labour relations and human resources matters, including collective agreements, grievance management, workplace investigations, and conflict resolution. Navigate complex workplace situations and difficult conversations while fostering strong labour-management relationships and supporting constructive union collaboration. Interpret applicable policies, programs, and complex collective agreements to ensure compliance with legislation such as the Canada Labour Code and Canadian Human Rights Act. Conduct low-complexity investigations, provide research and recommendations to assist with resolution, and coach managers through sensitive situations. This hybrid role supports the Montreal Flight Information Region's strategic goals within NAV CANADA, a global leader in air traffic services.
Required Qualifications
- Bilingualism in French and English, orally and in writing
- Bachelor's degree or equivalent in Human Resource or a related field, or professional Human Resources certification
- 3 to 5 years experience in a similar role
- Experience in performing investigations and report writing
- Experience in a unionized environment
- Thorough understanding of Labour Relations and legislative requirements
- Thorough understanding of HR best practices and strategic programs
- HR systems experience, such as Workday
- Experienced MS Office User (Word, Excel, Sharepoint, One Note)
- The successful candidate must meet the security requirement of the position
- be legally able to work in Canada
- This position is a hybrid position with a minimum of 4 days per week on site
- Occasional travel required
Desired Qualifications
- You build strong, trust-based relationships with a wide range of stakeholders
- You demonstrate a high level of professional judgement, discretion, and integrity
- You effectively coach managers and employees through complex and sensitive situations
- You confidently apply HR expertise across policies, programs, and processes
- You bring strong analytical thinking and sound problem-solving skills
- You are a credible advisor with proven internal consulting capability
- You remain composed, resilient, and solution-focused when navigating conflict, competing perspectives, and high-pressure employee relations matters
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