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MCIPosted 1 month ago

Human Resources Administrator

On-siteKilleen, Texas, United States

Full TimeLarge

Job Summary

Partner with team leaders to implement HR strategies focused on employee training, workforce planning, and engagement. Provide general HR support in collaboration with operations teams, ensuring smooth onboarding by partnering with the Talent Acquisition Team. Draft correspondence and reports, align strategies with business goals, and champion innovative process enhancements. Foster employee relations and retention through proactive, hands-on approaches while managing high-volume workloads and multiple priorities. Submit to a Level II background check, drug screening, and complete pre-employment tests. This full-time, on-site role offers competitive bonuses, medical, dental, and vision benefits.

Required Qualifications

  • Minimum 1 year of experience in HR administration
  • Some undergraduate education required
  • Strong interpersonal and communication skills
  • Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
  • Familiarity with training tools and techniques
  • Effective conflict resolution and time management skills
  • Strong presentation skills, both written and verbal
  • Ability to thrive in a fast-paced, professional environment
  • Skilled in planning, coordination, and adapting to various learning styles
  • Comfortable giving and receiving constructive feedback
  • Capable of prioritizing tasks and meeting deadlines efficiently
  • Must exhibit good business judgment and acumen by being both confident and flexible in their views
  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

Desired Qualifications

  • Prior experience in call center operations or client services
  • Experience in military, government (local, state, or federal) settings
  • Background in contact center environments
  • Degree from an accredited two- or four-year college or university
  • SHRM-SCP or equivalent HR certification

Additional Requirements

  • Must be authorized to work in the country where the job is based
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint
  • Must be willing to submit to drug screening

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