Human Resource Business Partner
Hybrid · Vancouver, British Columbia, Canada
Job Summary
Strategic and operational HR partnership for the Canadian business with group-wide initiatives. Lead end-to-end talent acquisition, HR workflows, manager self-service tools, and learning and development programs. Design and improve scalable HR processes, templates, and digital tools; build proactive HR analytics and reporting; ensure compliance with Canadian and UK employment laws; and advise leaders on workforce planning, organizational design, employee relations, and talent development. Role requires experience in a SaaS/software environment, HRIS configuration (HiBob/Leapsome), LMS administration (Kallidus), and the ability to partner across UK and Canada operations. Education and professional qualifications include a bachelor’s degree and CIPD (UK) or CPHR (Canada) preferred. AI/digital competencies and a focus on data-driven outcomes are emphasized.
Required Qualifications
- 5–7+ years of HR experience, including at least 3 years in an HR Business Partner role
- Experience handling employee relations matters and conflict resolution
- Bachelor’s degree in Human Resources, Business Administration, or a related field
- CIPD qualification (UK) or CPHR certification (Canada) preferred
- Strong knowledge of Canadian and UK employment law and its practical application
- Proficiency with HR metrics, reporting, and data-driven decision making
- Hands-on experience configuring and improving HRIS platforms, particularly HiBob and Leapsome
- Experience in sourcing SaaS/software talent across engineering, product, and commercial functions
- Experience with LMS administration (Kallidus) and learning management systems
- Experience working in a multi-national organization
- Background in scaling HR processes within a fast-growing technology business
- Experience implementing manager self-service and workflow automation initiatives
- Demonstrated ability to influence and coach managers and support leadership development
- Experience in workforce planning, organizational design, and succession planning
- Knowledge of talent acquisition processes, candidate experience, and onboarding
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