Human Factors Specialist
HybridCrewe, England, United Kingdom
Job Summary
Support the delivery of the Rail Services Human Factors Strategy and Human Factors Integration programme by providing specialist expertise to operational and engineering teams. Coordinate and support Human Factors assessments across operations, including workstation design, shift patterns, and workload, while facilitating learning activities and investigations using recognised methodologies. Develop reporting, dashboards, and trend analysis to drive continuous improvement in safety and human performance, alongside coaching managers on practical application of Human Factors principles. Maintain standards within the Safety Management System and represent the business in industry working groups.
Required Qualifications
- Bachelor's degree in Human Factors, Ergonomics, Psychology or a related discipline
- Experience supporting operational improvement initiatives and applying Human Factors principles within complex operational environments
- Practical experience using Human Factors methodologies such as HEART, SHERPA, Task Analysis, Workload Analysis, Learning Teams, Human Error Analysis or Ergonomic Assessments
- Excellent communication and stakeholder management skills, with the ability to influence and coach others
- Strong analytical and problem-solving skills, with the ability to translate findings into practical improvements
- Proficiency in Microsoft Office and data analysis tools
- Ability to work collaboratively across teams and functions within a diverse operational environment
Desired Qualifications
- Experience within rail, transport, engineering or other high-hazard industries
- Knowledge of RSSB Human Factors guidance
- Knowledge of ORR RM3 and Safety Management Systems
- Experience supporting investigations
- Working knowledge of Microsoft Power BI
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