HTO-4 - HTO - Leasing Specialist
On-siteSan Antonio, Texas, United States
Job Summary
Conduct property tours, respond to inquiries, and convert leads into executed leases while processing applications and preparing lease documentation. Maintain accurate leasing records, support marketing initiatives, and assist with move-in and renewal processes. Ensure compliance with Fair Housing laws and company policies while promoting resident retention and community engagement. Meet monthly leasing and occupancy goals, maintain required lead-to-lease conversion standards, and ensure timely CRM documentation. Work in person at the assigned residential community, frequently walking the property and climbing stairs, with a full-time, non-exempt hourly schedule.
Required Qualifications
- High School Diploma or GED
- Frequently walk the property, including climbing stairs and accessing multiple floors
- Occasionally lift and/or move up to 25 pounds
- Work in indoor and outdoor environments and may be exposed to varying weather conditions
Desired Qualifications
- Previous leasing, sales, or customer service experience
- Strong sales and closing skills
- Excellent communication and interpersonal abilities
- Customer-focused and solutions-oriented mindset
- Organizational and time-management skills
- Proficiency in property management software (ResMan, Yardi, AppFolio)
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