HRIS Specialist
HybridBengaluru, Karnataka, India
Job Summary
Manage and prioritize support requests related to People Technology systems through the Service Portal, ensuring adherence to established service level agreements. Investigate and resolve integration-related issues across the HR technology ecosystem while partnering with HR teams and business stakeholders to address system and process queries. Support Workday administration activities, including creation of supervisory organizations, organizational change uploads, mass data maintenance, time-off updates, and data corrections. Perform testing and validation for system changes, releases, and enhancements, and maintain system documentation and knowledge articles. Identify opportunities to improve system performance and operational efficiency through collaboration with internal technology teams and vendors.
Required Qualifications
- Essential Experience administering and supporting Workday in a global organisation
- Experience troubleshooting and resolving HR system or integration issues
- Experience working with ServiceNow or a similar ticketing/service management platform
- Understanding of HR business processes and employee lifecycle transactions
- Strong problem-solving and analytical skills
- Excellent stakeholder management and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and commitment to data accuracy
- 7+ years Experience supporting Workday integrations
- 3-4 Years Learning Management System (LMS) administration experience
- Experience supporting global HR technology environments
- Knowledge of HR reporting and data management
- Exposure to payroll, benefits or talent management processes
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