HRIS Business Analyst
On-siteWashington, District of Columbia, United States or Washington, United States
Job Summary
Serve as a functional subject-matter expert for USA Staffing and USAJOBS, supporting the full hiring lifecycle from announcement creation to onboarding. Configure system settings, templates, and workflows to reflect client staffing policies, while elicit, document, and validate business requirements from HR specialists and hiring managers. Map current and future-state hiring workflows to identify bottlenecks, produce standard operating procedures and user stories, and coordinate functional and user acceptance testing for system releases. Analyze talent acquisition data to surface trends and recommend process improvements that enhance efficiency and compliance. Act as a liaison among client HR offices, technical teams, and OPM system owners to resolve user issues and ensure data integrity across systems.
Required Qualifications
- Bachelor's degree in Human Resources, Information Systems, Business Administration, Public Administration, or a related field — or equivalent combination of education and relevant experience
- 7+ years of experience in business analysis
- 3+ years of business analysis experience, including gathering requirements and supporting HRIS, applicant tracking, or talent acquisition systems
- Hands-on experience with USA Staffing and/or USAJOBS (as a configuration analyst, administrator, 'super user,' or functional analyst)
- Working knowledge of the federal hiring lifecycle — announcement, assessment, certification, selection, and onboarding — and federal HR concepts such as merit system principles and veterans' preference
- Demonstrated skill in requirements gathering, process mapping, and writing clear functional documentation (user stories, use cases, SOPs)
- Experience supporting functional/user acceptance testing (UAT) for system changes and releases
- Strong analytical skills, including the ability to build reports or analyze data in tools such as Excel, Cognos, or comparable BI platforms
- Excellent written and verbal communication skills, with the ability to translate between business and technical audiences
- Ability to obtain and maintain a U.S. Government Public Trust / suitability determination
- U.S. work authorization required
Desired Qualifications
- Prior experience supporting federal agency human capital or talent acquisition programs as a contractor
- Experience with USA Hire assessments and/or USA Staffing Onboarding
- Familiarity with Agile/Scrum delivery, ServiceNow or a comparable ticketing system, and SharePoint
- Business analysis or project management certification (e.g., CBAP, PMI-PBA, PMP) or a federal HR / IPMA-HR credential
- Experience developing hiring dashboards and metrics for HR leadership
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