HRIS Analyst
On-siteLa Ciudad, Estado de Durango, Mexico
Job Summary
Manage Workday-related user tickets by monitoring, prioritizing, and resolving issues in a timely, customer-focused manner. Create, maintain, and update Quick Reference Guides and user documentation to ensure clarity and easy access. Oversee the HRIS SharePoint site to keep content accurate and organized for stakeholders. Lead year-end HRIS processes including reporting, system updates, audits, and documentation. Perform routine compliance control audits to ensure data integrity and adherence to policies. Participate in Workday configuration testing and validation, documenting results and coordinating with stakeholders. Support HRIS projects by gathering requirements, assisting with process documentation, and aiding in implementations and enhancements.
Required Qualifications
- Bachelor's degree in Human Resources, Information Systems, Business Administration, or related field, or 5+ years' relevant experience in lieu of degree
- Minimum 2 years' direct experience supporting HRIS systems, i.e. Workday
- Demonstrated ability to develop and maintain system documentation (e.g., QRGs) and manage SharePoint sites
- Experience in performing compliance audits and supporting year-end HRIS activities
- Solid understanding of Workday configuration and testing processes
- Strong organizational and problem-solving skills with the ability to manage multiple priorities
- Excellent communication and customer service orientation
- Proficiency in Microsoft Office Suite (especially Excel, Word, PowerPoint), and SharePoint
Desired Qualifications
- Experience with HR compliance processes and basic project support
- Prior involvement in Workday configuration and/or release management
- Familiarity with HR data security and privacy controls
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