HR Workforce Support Specialist
$63,750–$95,200 year
HybridMill Hall, Pennsylvania, United States
Job Summary
Provide positive employee relations and manager capability support across sites, using observations and data to recommend ER strategies and initiatives that support employee morale and engagement. Serve as the main point of contact for employees for HR-related inquiries, complaints, and customer service, collaborating with other workforce support tiers to ensure issues are resolved. Assist employees and managers with standard support activities, including promotions, investigations, corrective actions, PIP terms, and restructuring initiatives. Support and coach leaders and employees on finding and using resources for core processes such as GPS, Performance Management, Development, and managing conflicts. Attain proficiency in digital tools, with a focus on ServiceNow, to effectively manage and resolve regional employee relations concerns while supporting key projects dedicated to enhancing HR processes and capabilities. This role reports to the region's Workforce Support Manager and is based in Mill Hall, PA, within a global materials science company fostering a culture of curiosity and courage.
Required Qualifications
- Bachelor's degree in Human Resources, Business, or related field
- 5 to 10 years of related human resources experience
- Detailed understanding of human resources and labor relations principles, practices, and procedures
- Ability to successfully use digital case management and workflow management tools to complete core activities
- Excellent verbal and written communication skills with the ability to manage multiple priorities and cases simultaneously
- Must be able to lift 50 lbs
- Must be available for weekend shifts
- Valid driver's license
- Must complete a comprehensive background check
- Must successfully complete a drug screening
Desired Qualifications
- Experience with ad.a/ServiceNow
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