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Customers Bank2 months ago

HR (PXT) Operations Coordinator

$70,000–$75,000 year

Hybrid · New York City, New York, United States

Type
Full Time
Level
Entry Level
Education
Bachelors Degree
Company size
Unknown

Job Summary

HR (PXT) Operations Coordinator responsibilities include monitoring the PXT shared mailbox as the central intake for PXT requests; providing first-line engagement for PXT inquiries on policies, benefits, and payroll; escalate complex issues as needed. Handle employment verifications, unemployment claims, and monitor expenses; track and document team member cases to ensure timely follow-up; act as a backup for other PXT Solutions team members to minimize key person risk; support completion of I-9s for new hires; ensure background checks are completed with any flags communicated to Talent Acquisition prior to start date. Drive AI solutions and efficiencies within PXT; support compliance reviews and assist with preparation for internal/external audits. Project & Program Management: track delivery of PXT-led projects, maintain trackers and status updates to ensure deadlines; support follow-ups and action tracking from meetings; ongoing maintenance of the PXT intranet content to ensure compliance. PXT Operational Rhythm: coordinate and run PXT all-hands, offsites, and quarterly planning; partner with PXT leadership to build and monitor the team’s strategic roadmap.

Required Qualifications

  • 1-2 years of work experience in a corporate or professional atmosphere

Desired Qualifications

  • Master’s degree in Human Resources or related field (a huge plus)
  • Internship focusing in HR operations
  • Proven expertise in AI, programming, prompting, and workflow automation
  • Experience with Workday (strongly preferred)
  • Strong organizational and communication skills

Additional Requirements

  • Must be legally eligible to work in the United States without sponsorship, now or in the future
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$70k – $75k / yr

HR (PXT) Operations Coordinator · Customers Bank

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