HR Operations Specialist
$65,224–$82,466 year
On-siteLa Vergne, Tennessee, United States
Job Summary
Design and manage the associate onboarding lifecycle across all U.S. distribution and manufacturing sites while ensuring practices align with site-specific and ICG standards. Analyze associate engagement data, survey results, and retention metrics to identify trends, develop proactive retention strategies, and recommend targeted interventions. Build and maintain associate experience reporting, administer engagement surveys, and translate findings into actionable site-level and enterprise-level recommendations. Support the development, documentation, and rollout of HR standard operating procedures and execution frameworks. Track key metrics including retention, engagement, and onboarding effectiveness to present insights and action plans to HR leaders on a regular cadence.
Required Qualifications
- Bachelor's Degree or directly related year for year experience
- 3 years of human resources experience working with associate engagement, onboarding program management, or HR analytics
Desired Qualifications
- Experience developing and delivering HR dashboards, reporting, and data visualizations that translate workforce data into actionable insights
- Advanced proficiency in Microsoft Excel with experience analyzing large, complex datasets
- Experience analyzing associate engagement data, survey results, and retention metrics to identify trends and drive recommendations
- Demonstrated ability to design or enhance onboarding or associate experience programs using data-driven decision-making
- Experience creating standard operating procedures (SOPs) and driving process standardization within HR or operations environments
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