HR Operations Specialist

Manage end-to-end HR transactions including onboarding, employee changes, promotions, transfers, leaves, and offboarding while ensuring timely and accurate processing of employee records. Provide day-to-day operational support to employees and managers by responding to inquiries, resolving issues per SLAs, and generating employment verification letters. Maintain and update employee information in HR systems like Workday, conduct regular data audits, and support system testing and upgrades. Partner with Payroll teams to ensure accurate data for payroll processing and benefits administration, including enrollment and changes. Ensure HR operations comply with policies and regulations by supporting audit requests and monitoring operational controls. Prepare recurring workforce metrics reports, analyze HR dashboards, and identify process improvement opportunities to streamline operations and enhance efficiency.