HR Operations & Payroll Manager
HybridKrakow, Łódź Voivodeship, Republic of Poland
Job Summary
Lead end-to-end HR operations and payroll administration across nine European countries, managing onboarding, offboarding, compensation, benefits, and time & absence processes. Act as a trusted advisor to client HR leaders and Finance teams, preparing employment contracts, managing recruitment activities, and ensuring compliance with local legislative requirements. Drive continuous improvement by reviewing processes, implementing new tools, and maintaining accurate workforce analytics and records. Serve as the primary point of contact for payroll and benefits matters, resolving issues with external vendors and partners while leading team development. This role supports the client's expansion into new insurance segments and AI-led transformation within a pioneer professional insurance support organization.
Required Qualifications
- Minimum 5 years of experience in HR Operations, HR Administration, Payroll, or Shared Services environment
- Proven experience managing end-to-end HR processes across multiple European countries
- Strong knowledge of European employment practices, payroll processes, and employee lifecycle management
- Experience working with external payroll providers and benefits vendors
- Strong analytical and problem-solving skills
- Proficient Excel skills
- Very good command of English (minimum B2 level)
- Positive attitude and a great sense of humor (non-negotiable!)
- Strong organizational skills, with the ability to manage your time effectively and take initiative
- Advanced proficiency in AI tools and framework
Desired Qualifications
- Interest in working in a dynamic, international environment
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