HR Operations Lead
$142,500–$189,750 year
On-siteCambridge, Massachusetts, United States or Cambridge, England, United Kingdom
Job Summary
Serve as the primary point of contact for employee questions and HR-related matters across the company, ensuring accurate records and clean data hygiene within the HRIS (Rippling). Own and maintain core HR programs end to end, including benefits administration, compliance across multi-state employment laws, and the employee offboarding process. Guide managers on employee relations best practices, manage relationships with HR vendors, and act as the liaison for immigration support. Partner with the Talent Acquisition team to ensure seamless handoffs from recruiting into onboarding. Strengthen and scale existing HR operations programs, policies, and processes to support the company's continued growth while directly managing the HR Coordinator.
Required Qualifications
- 5+ years of experience in HR generalist or HR operations roles
- Working knowledge of employment law and multi-state HR compliance requirements
- Strong communicator, comfortable connecting with a wide range of people across the company
- Highly organized and self-directed, with sound judgment on when to escalate
Desired Qualifications
- Hands-on experience with HRIS platforms; Rippling experience a strong plus
- Experience with benefits administration and broker partnerships
- Bachelor's degree in HR or a related field
- SHRM or HCI certification
- Prior experience in a high-growth startup environment
- Interest or exposure to robotics/hardware companies
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