Hr Operations Field
On-siteCairo, Cairo, Egypt
Job Summary
Fulfill workforce hiring for assigned hubs and sorting locations while coordinating with the central team to ensure timely hiring and availability. Oversee onboarding, system registration, deployment, and offboarding processes, acting as the main Workforce contact for Hub Managers on daily matters. Handle employee relations issues, complaints, disciplinary cases, and workplace investigations while ensuring compliance with company policies and labor regulations. Monitor vendor workforce performance, attendance, and compliance standards, then conduct audits to maintain accurate records. Track workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends to identify and escalate operational risks.
Required Qualifications
- Bachelor's degree in Business Administration, Human Resources, or a related field
- 1–3 years of experience in HR operations, recruitment coordination, or outsourced workforce in high labor industries
- Proficiency in Excel
- ability to work with workforce tracking systems
- Strong coordination and stakeholder management skills, especially with Operations teams
- Good analytical skills
- ability to track and report headcount, attendance, and vendor performance
- High level of organization
- responsiveness
- ability to work under pressure in fast-paced environments
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