HR Officer - People Operations
On-siteNairobi, Nairobi County, Kenya
Job Summary
Coordinate recruitment from approved vacancies through onboarding, managing job ads, candidate pipelines, interviews, background checks, and contract issuance. Maintain accurate employee records, administer leave, process transfers and promotions, and support routine HR queries while escalating complex matters. Prepare headcount and recruitment reports, validate data for discrepancies, and ensure compliance with HR audits. Use HR systems and digital tools to improve workflow efficiency, simplify repetitive processes, and maintain updated SOPs. Serve as the first point of contact for employee guidance on policies and engagement initiatives.
Required Qualifications
- A Diploma or Bachelor's degree in Human Resources, Business Administration, Management or a related field
- Some experience in HR, recruitment or administration
- Strong organization and attention to detail
- Excellent written and verbal communication skills
- Strong follow-through and ability to manage multiple priorities
- Good working knowledge of Microsoft Office
- Ability to handle confidential information with maturity and discretion
- A proactive approach to work and a willingness to take ownership
- A genuine interest in developing a career in HR and People Operations
Desired Qualifications
- CHRP or progress toward a professional HR qualification
- Experience with an HRIS or recruitment system
- Exposure to recruitment coordination and employee onboarding
- Familiarity with AI and digital productivity tools
- Experience in a fast-paced or growing organization
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