HR Manager (Retail & Luxury Products)

Oversee day-to-day HR operations, including attendance, employee records, payroll coordination, policies, and compliance. Lead end-to-end recruitment for retail, sales, frontline, corporate, and managerial positions. Partner with management and department heads on workforce planning, headcount, and staffing requirements. Manage onboarding, training, employee development, and retention initiatives. Handle employee relations, including grievances, disciplinary matters, workplace concerns, and conflict resolution. Manage performance management processes, including probation reviews, appraisals, feedback, and performance improvement plans. Develop and maintain HR policies and procedures in line with business requirements and applicable labor laws. Support employee engagement, career development, and succession planning initiatives. Monitor key HR metrics, including headcount, turnover, absenteeism, recruitment, and retention. Prepare HR reports and workforce insights for senior management. Act as the primary HR point of contact for employees and management, providing practical and timely solutions to HR matters.