HR Lead (AU Client) | Remote - #35223
RemotePhilippines
Job Summary
Manage the end-to-end employee lifecycle, including recruitment, onboarding, performance management, and offboarding while ensuring compliance with Philippine labor laws and DOLE regulations. Maintain accurate employee records, build positive employee relations through coaching and guidance, and oversee compensation, benefits administration, and leave management. Develop and improve HR policies, standard operating procedures, and HR Information Systems to support workforce planning and operational efficiency. Partner with Finance, IT, and Learning & Development teams to streamline processes and provide HR guidance to clients on workforce policies. Collaborate with the Australian General Manager on recruitment from discovery through offers and reference checks, translating data into operational insights to drive business growth and employee experience.
Required Qualifications
- Bachelor's degree - Psychology, Business Administration, or related field with Human Resources certification
- Minimum 5 years' experience in HR
- At least 2 years in an associate or equivalent role
- English fluency - Able to communicate clearly, professionally, and confidently in both spoken and written English
- Exposure and experience with both high-volume recruitment but also targeted recruitment
- Demonstrated recent experience involving frequent day-to-day interaction with staff or in a process- and admin-driven professional environment
- Strong understanding of Philippine labor laws and employment compliance
- Good exposure to employee benefit programs
- Natural leadership ability
- Very high levels of integrity
- Highly confident and proactive with communication skills (written, verbal and non-verbal)
- Adaptable to a values-led approach to people and related client management
- Exceptional organisational and administrative ability
- Excellent attention to detail
- Very good level of technical proficiency (Microsoft 365 suite, HRIS systems, payroll platforms, AI tools)
- Ability to work autonomously and make sound decisions with minimal supervision
- Proactive, adaptable, and solutions-oriented mindset
- Analytical thinker with the ability to translate data into operational insights
Desired Qualifications
- Preference given to experience as in-house HR support for non-BPO companies
- Strong knowledge and working understanding of Philippine labor laws and DOLE
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