HR Helpdesk Administrator
$42,120–$54,080 year
On-site · Manchester, New Hampshire, United States
Job Summary
HR Helpdesk Administrator serves as first point of contact for employee inquiries regarding HR policies, benefits, payroll, and procedures. On-site at Auburn Street home office in Manchester, NH. Responsibilities include responding to inquiries via phone, email, and in-person; guiding onboarding, benefits, and payroll processes; maintaining accurate records; assisting with benefits enrollment; collaborating with HR team; managing departmental invoices/POs/credit card reconciliations; coordinating Employee Recognition programs; administering DiSC Epic-Wiley assessments; ordering supplies; placing service calls; developing HR resources and FAQs; supporting HR initiatives and projects. Requires 2-3 years HR/Benefits experience, Associate’s degree preferred, Workday experience beneficial, strong customer service and confidentiality, and a valid driver’s license. Hours: Full-time, 40 hours, typically 8:00–5:00, with compensation $20.25–$26.00/hour depending on education and experience.
Required Qualifications
- Two to three (2-3) years related Human Resources and/or Benefits experience required
- Associate’s degree in related field preferred
- Workday experience beneficial
- Microsoft Office Suite experience required
- Excellent customer service skills
- Computer proficiency, organization, attention to detail, problem-solving, and the ability to handle confidential information
- Valid driver’s license and reliable transportation
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