HR Help Desk Executive (Mandarin Speaker)
$11,440,000–$11,440,000 year
On-siteFijewo, Warmian-Masurian Voivodeship, Republic of Poland
Fijewo, Warmian-Masurian Voivodeship, Republic of PolandOn-siteFull Time$11,440,000–$11,440,000 yearSmall
Full TimeSmall
Job Summary
Handle HR inquiries via chat, email, or phone in Mandarin and English while providing support on policies, employee records, payroll, and benefits. Resolve issues or escalate complex cases to relevant HR teams and maintain accurate documentation of all employee interactions. Ensure service quality and response times meet company standards while supporting administrative HR tasks as required. This on-site role in Penang, Malaysia, is open to candidates under 25 years old with at least one year of customer service or help desk experience.
Required Qualifications
- Mandarin-speaking
- Fluent in Mandarin and English (spoken & written)
- Minimum 1 year experience in Customer Service / Help Desk / HR support
- Strong communication and problem-solving skills
- Detail-oriented
- Ability to work in a fast-paced environment
- Willing to work on-site in Penang
Desired Qualifications
- Basic understanding of HR processes
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