HR Help Desk Executive (Mandarin Speaker)
$11,440,000–$11,440,000 year
On-siteEura, Satakunta, Finland
Job Summary
Handle HR inquiries via chat, email, or phone in Mandarin and English, providing support on policies, employee records, payroll, and benefits. Resolve issues or escalate complex cases to relevant HR teams while maintaining accurate documentation of all interactions. Ensure service quality and response times meet company standards, with occasional administrative HR tasks. This on-site role in Penang requires fluent Mandarin and English, minimum one year of customer service or HR support experience, and the ability to work in a fast-paced environment. Candidates must be under 25 years old.
Required Qualifications
- Fluent in Mandarin and English (spoken & written)
- Minimum 1 year experience in Customer Service / Help Desk / HR support
- Strong communication and problem-solving skills
- Detail-oriented and able to work in a fast-paced environment
- Willing to work on-site in Penang
Desired Qualifications
- Basic understanding of HR processes
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