HR Enablement Director
$114,080–$218,030 year
HybridCharlotte, North Carolina, United States or Phoenix, Arizona, United States
Job Summary
Lead Executive Leadership Team members and senior executives in developing short and long-term strategic business goals and vision. Facilitate accountability across senior leadership for strategic direction, planning, and action while overseeing critical risks to ensure adherence to the Enterprise Risk Management Framework. Accountable for the development, execution, and maintenance of policies, standards, and procedures aligned with the USAA strategy framework. Drive the identification and oversight of the required planning budget, including financial management and tracking against approved allocations. Conduct business strategy reviews to set growth strategies and assess progress of strategy achievement. Build and oversee a team responsible for supporting business plan communication, recruiting, development, retention, coaching, and performance management. Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies.
Required Qualifications
- Bachelor's degree
- 4 years of relevant education and/or experience
- 10+ years of progressive HR experience
- Experience in HR Business Partner, Center of Expertise (COE), HR Strategy, Organizational Effectiveness, Change Management, Talent, or related HR disciplines
- Demonstrated experience leading the implementation, readiness, adoption, and sustainment of large-scale HR programs, initiatives, or organizational priorities across diverse stakeholder groups
- Experience developing implementation playbooks, readiness plans, communication strategies, training resources, and enablement tools that support successful execution and adoption
- Proven ability to influence senior leaders and drive alignment across HR functions through structured communication, stakeholder engagement, and change management practices
- Experience identifying adoption risks, implementation barriers, stakeholder impacts, and mitigation strategies to improve business outcomes and employee experiences
- Strong understanding of both strategic HR program design and practical execution within an HR Business Partner environment
- Experience creating feedback mechanisms, analyzing stakeholder insights, and translating findings into actionable recommendations and continuous improvement opportunities
- Proven ability to lead through influence and build strong cross-functional partnerships across a complex, matrixed organization
- Experience partnering across HR Business Partners, COEs, Communications, and enabling functions to support successful implementation and enterprise adoption of HR initiatives
- Brings a unique combination of strategic HR program perspective and deep understanding of HR Business Partner realities, enabling effective translation of strategy into execution
- Demonstrated success serving as a bridge between COEs and HR Business Partners to ensure solutions are practical, scalable, and field-ready
- Ability to translate complex HR initiatives into clear implementation approaches, actionable guidance, and consistent delivery practices
- Strong expertise in change management, organizational readiness, stakeholder engagement, and adoption planning
- Proven track record of identifying implementation risks, barriers, and support needs early while driving proactive solutions
- Exceptional relationship-building skills with the ability to establish trust and influence outcomes without direct authority
- Experience facilitating workshops, readiness reviews, office hours, and stakeholder forums that strengthen understanding and adoption
- Skilled at recognizing patterns and themes from HRBP feedback and translating insights into improvements for future programs and processes
- Demonstrated ability to connect people, priorities, and processes across organizational boundaries while thriving in ambiguity
- Passion for enhancing the HR Partner experience and enabling One HR delivery through consistency, transparency, and continuous improvement
- Recognized for building strong partnerships between COEs and HR Business Partners that accelerate readiness, adoption, and execution of enterprise HR priorities
- Must be able to be in the office 4 days per week
- Position must be based in San Antonio, TX, Charlotte, NC, or Phoenix, AZ
- Relocation assistance is available
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