HR Employee Partner
HybridEdinburgh, Scotland, United Kingdom
Job Summary
Provide guidance and potential solutions to employees and leaders on policies, benefits, compensation, HR tools, and escalated inquiries across the employee lifecycle. Assist HR Business Partners to keep initiatives aligned with local objectives and deliver solution support for self-service processes like Workday and MyFT. Offer rollout and implementation support to HR Centers of Excellence on projects, partnering with Shared Services, Payroll, and other departments to resolve complex inquiries. Proactively identify continuous process improvement opportunities and assist in defining current and future process flows while staying current on employment regulations and local market best practices. This Tier 2 support role focuses on enhanced customer service delivery within the UK, IOM, and Ireland, ensuring high data integrity and confidentiality in all interactions.
Required Qualifications
- Degree in Human Resources
- Related experience in HR role
- Awareness of how an effective HR Shared Services model works
- Strong knowledge of at least one CoE
- Demonstrated problem-solving skills
- Critical thinking skills
- Excellent communication skills (verbal and written)
- Knowledge of HR systems
- Ability to exercise judgement while maintaining a high level of confidentiality
- Solutions oriented mindset
- Ability to place high priority on data integrity and security
- Ability to build credible relationships
- Good judgement
- Analytical skills
- Hybrid work model based in our Edinburgh office
- At least three days in office per week
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