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JPMorgan Chase2 months ago

HR Communications Executive Director

On-site · New York City, New York, United States

Type
Full Time
Level
Senior Level
Education
Bachelors Degree
Company size
Enterprise
Industry
Investment Banking

Job Summary

Executive Director of HR Communications leads end-to-end planning and execution of multi-channel campaigns to tell the people narrative—highlighting programs, benefits, compensation, and talent initiatives—while serving as a trusted advisor to senior HR leaders, ghostwriting and editing executive messages, and coordinating cross-functional, governance-driven communications. The role includes managing a large, global portfolio across regions and topics, partnering with Benefits/Compensation/Talent/Legal/Compliance to ensure accuracy and timeliness of updates, co-leading major announcements with the Head of HR Communications, developing content for digital channels and events, applying data and insights to optimize reach and comprehension, and coaching a matrixed team of communicators in a regulated environment. Preferred qualifications include experience with AI-enabled content tools; a BA/BS in Communications, Business, Marketing, Journalism, or related field.

Required Qualifications

  • 10+ years of communications experience, with strong HR, benefits/compensation, and change communications exposure at scale
  • Outstanding writer and editor, with proven ability to simplify complex topics and tailor content to diverse global audiences
  • Demonstrated success managing complex portfolios with multiple stakeholders and urgent priorities; strong project and program management skills
  • Confident counselor to senior leaders; able to provide crisp, actionable guidance under pressure
  • Comfortable working in a matrixed, highly regulated environment; meticulous about accuracy and compliance
  • Familiarity with digital publishing, campaign orchestration, and basic analytics
  • Self-starter who thrives in ambiguity and leads clarity, momentum, and results
  • BA/BS preferred in Communications, Business, Marketing, Journalism, or related field

Desired Qualifications

  • Experience leading HR/benefits/compensation/change communications at scale
  • Strong writing and editing skills with ability to tailor content to diverse global audiences
  • Proven project and program management skills with complex portfolios
  • Ability to advise senior leaders and provide crisp actionable guidance
  • Comfortable in a matrixed, highly regulated environment with meticulous accuracy and compliance
  • Experience with digital publishing, campaign orchestration, and basic analytics
  • Self-starter who thrives in ambiguity and drives clarity and momentum
  • Experience with AI-enabled content tools (preferred)
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JPMorgan Chase

HR Communications Executive Director

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